The Data Chief | Episode 104

Five Best Practices to Succeed with Data and GenAI: Lessons from Leaders

Bill Schmarzo

Customer Data Innovation

Dell Technologies

Walid Mehanna

Chief Data & AI Officer

Merck KGaA

Katie Russell

Data Director

OVO Energy

Robert Garnett

VP of Government Analytics & Health Benefits Cost of Care

Elevance Health

Valerie Logan

CEO & Founder of The Data Lodge and Chief Strategy Officer

Data Society Group

Sadie St. Lawrence

CEO

Human Machine Collaboration Institute

Barr Moses

CEO and Co-Founder

Monte Carlo

Dr. Gary Marcus

Scientist

Advisor to Policy Makers and Corporations, Best-Selling Author, Serial Entrepreneur

Current EpisodeEP104: Five Best Practices to Succeed with Data and GenAI: Lessons from Leaders
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Episode Overview

In this special episode, host, Cindi Howson, looks back on an exciting year of conversations with data and AI leaders who are shaping the future. As Generative AI transitions from hype to real-world applications, we reflect on five essential practices for organizations looking to drive business value from AI and data initiatives.

From data ethics and literacy to aligning AI with strategic value, Cindi and Data Chief guests from this past year dive into the key lessons needed to thrive in this generational shift.

Key Moments:

  • Focusing on Value with Bill Schmarzo (1:48)
  • Unlocking the Collective Genius with Walid Mehanna (4:07)
  • Building a Data-Literate Workforce with Valerie Logan (5:58)
  • Creating a Human-Centric AI Strategy with Sadie St. Lawrence (7:40)
  • Selecting the Right Tools with Katie Russell (11:23)
  • Implementing tools responsibly with Robert Garnett (16:00)
  • Why Clean Data Matters with Barr Moses (19.36)
  • Ensuring Responsible AI for the Long-Term with Dr. Gary Marcus (25.45)

Key Quotes:

Data-driven is not important. Value-driven—that’s what’s important. We should focus on value.Bill Schmarzo, Head of Customer Data Innovation at Dell Technologies

Our role was rather to activate the organizational muscle… to try things out and tell us what has the highest opportunity and possibility.Walid Mehanna, Chief Data and AI Officer at Merck Group

It’s really a mindset and a muscle… we need to foster this kind of lasting change.Valerie Logan, CEO of the Datalodge

Teaching people to ask better questions is more about critical thinking than technology.Sadie St. Lawrence, Founder of the Human Machine Collaboration Institute

We wanted to make analytics accessible to everyone, combining real-time data and intuitive tools so every team member can gain insights and contribute to our mission to decarbonize.Katie Russell, Head of Data and Analytics at OVO Energy

As we are looking at applications of AI within our environment, we are focused first on responsibility, making sure that we have a broad enough data set when we're building machine learning models, for instance. And so that's at the heart of anything that we do.Robert Garnett, Vice President for Government Analytics and Health Benefits Cost of Care at Elevance Health

Our world is moving towards a place where data is the product—and in that world, directionally accurate just doesn’t cut it anymore.Barr Moses, CEO and Co-Founder of Monte Carlo

The tech policy that we set right now is going to really affect the rest of our lives.Dr. Gary Marcus, Scientist, Advisor to Governments and Corporations, and Author of Taming Silicon Valley

Bio: 

Bill Schmarzo:
Bill Schmarzo has extensive hands-on experience in the areas of big data, data science, design thinking, data monetization, and data economics. Bill is currently part of Dell Technology’s core data management leadership team, where he is responsible for spearheading customer co-creation engagement to identify and prioritize the key data management, data science, and data monetization requirements.

Walid Mehanna:
Walid is Chief Data & AI Officer at Merck KGaA, Darmstadt, Germany, where he leads the company’s Data & AI organization, delivering value, governance, architecture, engineering, and operations across the company globally. With many years experience in startups, IT, and consulting major corporations, Walid encompasses a strong understanding of the intersection between business and technology.

Katie Russell:
Katie Russell is the Data Director at OVO Energy, leading teams of Data Scientists, Data Engineers and Analysts who are transforming OVO’s data capability. As part of a technology led business, leveraging data using artificial intelligence keeps OVO truly innovative, delivering the best possible service for our customers.

Rob Garnett:
Robert Garnett serves as Vice President for Government Analytics and Health Benefits Cost of Care at Elevance Health. In this role, he leads a data-driven organization supporting analytics and insights for Medicaid, Medicare, Commercial and enterprise customers in the areas of population health, cost of care, performance management, operational excellence, and quality improvement.

Valerie Logan:
Founding The Data Lodge in 2019, Valerie is as committed to data literacy as it gets. With train-the-trainer bootcamps, and a peer community, she’s certifying the world’s first Data Literacy Program Leads. In 2023, The Data Lodge was acquired as the basis of a newly formed venture, Data Society Group (DSG), aimed at fostering data and AI literacy and cultural change at scale. Valerie is excited to also serve as the Chief Strategy Officer of DSG. Previously, Valerie was a Gartner Research VP in the CDO team where she pioneered Data Literacy research and was awarded Gartner’s Top Thought Leadership Award.

Sadie St. Lawrence:
Sadie St. Lawrence is on a personal mission to create a more compassionate and connected world through technology. Having grown up on a farm in Iowa she witnessed first-hand how advancements in technology rapidly changed how we work and earn a living, which in turn affected the overall success of a community. Through her work, she noticed that while many organizations and individuals have good intentions when it comes to D&I in data careers, there was a lack of progress.

Dr. Gary Marcus:
Gary Marcus is a leading voice in artificial intelligence. He is a scientist, best-selling author, and serial entrepreneur (Founder of Robust.AI and Geometric.AI, acquired by Uber). He is well-known for his challenges to contemporary AI, anticipating many of the current limitations decades in advance, and for his research in human language development and cognitive neuroscience. An Emeritus Professor of Psychology and Neural Science at NYU, he is the author of six books.