VP of Engineering, Data Insights & MarTech
Sephora
How is Sephora using data to create personalized experiences that customers love? Join Cindi Howson and Manbir Paul, VP of Engineering, Data Insights & MarTech at Sephora, as they explore the role of data and AI in understanding customer needs, predicting preferences, and delivering impactful moments.
The intimate details, we always talk about getting closer to our clients. We want to experience our clients. I feel the intimate details that data gives you, getting your clients so close to you, is a very different lens to look at data from. It is a gift of feedback that the clients give to you or your consumers give to you in terms of data. - Manbir Paul
Democratizing these technologies is key to our tech stack. We have a multi-cloud strategy to capture the best tools. Tools, plus our BI investment, help us. ThoughtSpot was chosen for meaningful data insights, reaching clients where they interact with data and enhancing our BI intelligence. - Manbir Paul
We want to make sure that there are tools that help us enable scaled implementations in driving personalization, and that's where our Databricks platform enables us doing that. - Manbir Paul
Manbir Paul
Manbir Paul is VP of Engineering, Data Insights & MarTech at Sephora. Prior to this, he served as global head of ML engineering at Levi Strauss & Co.
As a proactive, results-driven technology leader specializing in the retail industry, Manbir's expertise lies not just in understanding the industry's complexities, but also in harnessing the transformative power of Data and AI. With a passion deeply rooted in technological innovation, his most recent endeavors have involved leading in the realms of Data and AI to develop, scale, and implement solutions that amplify business growth.