The Data Chief | Episode 97

What Boards Care About Most When It Comes to AI with Dr. Cindy Gordon

Dr. Cindy Gordon

AI industry thought leader, Forbes contributor, adjunct professor at George Brown University, author, and Founder and CEO of SalesChoice

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Current EpisodeEP97: What Boards Care About Most When It Comes to AI with Dr. Cindy Gordon
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Episode Overview

Dr. Cindy Gordon joins host, Cindi Howson, to discuss AI's transformative role in business and employee wellbeing. Learn about the current challenges leaders face when it comes to data management, the importance of diverse AI methods, the current shape of the regulatory landscape, and why we all have a moral obligation to understand the AI, its benefits, and pitfalls, as we navigate this unprecedented innovation wave.

Key Moments:

  • Leveraging data for good (2:00)
  • Every leader is responsible for data management (13:00)
  • New metrics to validate AI’s sustainability (21:00)
  • Mitigating AI’s risks to society (23:00)
  • The current shape of global AI regulation (28:00)
  • The importance of diversity in mitigating data bias (37:00)

Key Quotes: 

Every leader must understand that they have a responsibility for data management. It’s an underlying skill that we really have to harness in all of our college, university, and high school programs. It's fundamental. We seem to teach people how to problem solve, but this is table stakes. In order to ever get AI right, we've got to solve the data challenges.

There's no question on whether business value and how to measure AI’s return on investment (ROI) is always top of mind in my discussions with executives. But what they really want to know is if their existing ROI methods are sufficient or not. What are the new metrics that they need to put in place to validate AI and its sustainability?

We’re not at the high-growth stage of AI innovation. We’re in the early experimentation stage. We don’t have international guardrails. All of these systems are going to take around 20-years to put in place. It takes six years to put a new university curriculum in place. People have to take responsibility to learn. This is a fundamental shift and it's one that's happening at break lightning speed.

Mentions: 

Bio: 

Dr. Cindy Gordon ICD.D. is the CEO of SalesChoice, a SaaS AI company focused on Ending Growth Uncertainty for Human Advantage, and has been recognized by Onalytica as one of the top AI global influencers. Prior, she has held senior executive and partner roles at Accenture, Xerox, and Citicorp. She has also been a venture capitalist and angel advancing B2B technology software companies. Internationally, she is recognized for her innovative thought leadership with over 14 books in the market. Cindy is also a board advisor, thought leader in SaaS, AI and AI education, market research companies at: The AI Forum, Corent Technology, Forbes, Kaji.AI, USAII. Her AI community track record is extensive, University of Arizona – Business and Technology AI Board Advisor, Adjunct Professor, George Brown College, Applied AI. She regularly speaks at international conferences to advance AI Ethics and AI Education to board directors and C-suite executives. Academically, Dr. Gordon has an honorary Applied AI Doctorate Certification from George Brown College, an MIT AI Strategy Certification, and a doctorate in Complexity Science and Social Networks. She is also a certified Board Director with an ICD.D. designation. Under Dr. Gordon’s leadership, the company has won over twenty international awards, most recently she was recognized as the CEO of the Year Award for Women in Digital Transformation. She has also received the Governor General Award for her Innovation and Community Leadership.